Once an order has been placed with CFH, your order will be processed and shipped from our Colorado fulfillment location via either UPS or FedEx. You will receive an email once your package is shipped with your tracking link available.
We do not offer expedited shipping at this time.
CFH, Ltd. has taken extra steps to ensure product quality and shipping consistency. We do not offer product refunds at this time, but rather provide account credits for product or shipping issues. Any issues must be addressed in writing to: firstname.lastname@example.org
If a product is damaged during shipping, we require notification within a 24 hour period by either phone (303-415-2516) or by email (email@example.com) for claims to be filed properly with our shipping partners. Documentation of damage claim is required and includes an email to firstname.lastname@example.org containing photos of the damaged product/products. Arrangement for product replacement will take place upon approval of claim and receipt of damage claim photos.
If we are not able to fulfill an order within the specified 10 business day time frame, we will send a notice via email of the product’s current “out of stock” status, and provide notification of when the product will be back in stock and able to be shipped.